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| Orientation |
When students commence their studies a full orientation is given on the first morning. These are given by the
Academic Manager.
The topics include:
- The School’s rules
- The School’s facilities
- Our Health and Safety expectations
- The requirements for attendance
- School tests and reports
- Student Holidays and sickness
- Staff introductions
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| Student Support Services
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The Student Welfare Officer can assist students in various areas. Any advice about the operations of the
School or a learning problem can also be taken up with the Student Welfare Officer.
The student welfare
officer can guide you in areas of :
- Financial advice
- Limited personal advice
- Welfare support, especially in connection with health services
- Advice about and contact with welfare organisations in Auckland
Living in a foreign country can
be very difficult and if students are in trouble of any kind we recommend that the Student Welfare Officer be told very
quickly.
Students who get into trouble with the ‘law’ should tell the School immediately so we can direct
you to the best help available for your problem.
There are other external Support Services available in
Auckland. You may ask the Student Welfare Officer to help you make contact with them.
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| Employment |
Part time work while studying
Under the present immigration regulations student permit holders are permitted to
work up to 20 hours per week during the period of the course. It is also possible to work full time during summer
holidays.
NZSE students work in call centers, gas stations, restaurants and retails stores. In fact anywhere
they can learn about the Kiwi workplace, meet Kiwis and gain work experience to help them land that all important full
time job when they graduate.
Full time work on graduating
If your course falls under the skills shortage category you may also qualify for a 6
month work visa on completion of your course.
At NZSE students can get help with writing a CV, applying
for jobs and interview techniques. NZSE has built links with IT industry employers making it easier for graduates to find
work.
See some testimonials from employed NZSE
graduates.
Useful job search websites
To get you started have a look at these NZ job sites
Answers some common questions employees may have about their
employment rights and responsibilities.
Writing a CV
WorkSite is your shortcut to work. It’s the quick and easy way to find answers
to your employment questions.
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| Grievances and Complaints
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If you have a grievance or complaint about another person, an assessment, or anything else to do with the
school, you should first try to settle the matter within the Institute. If it cannot be settled at this level, you may refer your
problem to an external authority and you will have the full support of our school.
Procedures for Settling Grievances and Complaints
- First, talk directly to the person or persons concerned.
- If the problem is not resolved, discuss it with the Student Welfare Officer and record the details on a ‘Fix-It’ Form
(provided in the student handbook). Keep a copy for your own records. It is important to create a written record of your
complaint or grievance.
- If the Student Welfare Officer is unable to find a solution, the next step is to ask the Management Team to consider
it – the Student Welfare Officer will arrange a meeting.
- If a discussion with the Management Team does not find an acceptable solution, you may then refer the problem to
an external organisation. The “Fix-It’ Form records who you ask to reconsider your case. The two organisations below
deal with student problems - but the IEAA does not deal with assessment.
International Education Appeal
Authority
C/- Ministry of Education
PO Box 1666Wellington
Phone (04) 471
6133
(See Appendix 1 for details about the IEAA) |
NZ Qualifications Authority
PO
Box 160 Wellington
Phone (04) 802 3000 |
Reassessment and Appeals against Assessment Decisions
To begin with reassessment and appeals should be dealt with internally - kept within
the institute. If you believe that your work has been assessed unfairly, you must first discuss the matter with your teacher.
If you remain dissatisfied with the assessment, ask the Student Welfare Officer for help to appeal to the Management
Team at New Zealand School of Education. This step will be recorded on the ‘Fix-It’ Form.
External appeals
may be used when an assessment matter cannot be settled within the institute. The Student Welfare Officer can advise on
how to make such an appeal. External appeals are made to the person who moderates NZSE assessments. The final
source of appeal is to:
New Zealand Qualifications Authority
PO Box 160
Wellington
Call -0800QAHELP
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