This short 19-week programme will provide you with the skills and knowledge needed to develop and apply a wide range of technical and business administrative skills that can contribute to improving performance and productivity of a business. You will gain effective communication skills and apply problem-solving anddecision-making within a professional and multi-cultural context.
What you can learn
- Technical Knowledge and Skills
- Customer Service and Communication Skills
- Affective Skills
- Business Environment
Technical Knowledge and Skills
Learn how to select and apply business applications, models and technological devices to administrative businesses to help them meet their business entity needs.
Effective Skills
Demonstrate professional and ethical practices and behaviours in both socially and culturally manners. Gain organisational skills and learn how to work and perform independently.
Customer Service and Communication Skills
Learn how to communicate and develop relationships with stakeholders, collaborate in teams and achieve team objectives. Gain customer service skills and learn techniques to meet businesses expectations.
Business Environment
Comply with internal policies, and legislations and other external requirements for business entities.
Entry requirements
- Open entry with interview
- Students are expected to hold the New Zealand Certificate in Business Administration and Technology (Level 3) or NCEA Level 1 or 2 or equivalent knowledge, skills and experience
This programme requires students to have access to a laptop/desktop that can connect to the internet with a web browser and a required minimum screen size of 10 inches. For device specifications, please talk to your Course Advisor.
Pathways
*Conditions apply - get in contact with us to discuss. For more information about Youth Guarantee and Fees-Free, click
here.
Employment opportunities
Graduates of this qualification will have the skills and knowledge to work or gain employment, in a wide range of supervised general office administration roles in a variety of sectors. These may include:
- Receptionist
- Data Entry Operator
- Front Line Customer Service roles
- Call or Contact Centre Operators
- Secretary
- Office Support Worker
What people say about us
The amazing tutors made the learning in this programme exciting. Since it’s a small class, it gives me the confidence to come in each day and explore my potential. It motivates me to come in every day. NZSE College is for everyone! It’s a perfect place to get your first steps towards where you want to be!
Mitchell Prakash
IT and Business Technologies Graduate
