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Technical support is a crucial factor in the success of all businesses.
This programme will broaden your understanding of just how critical this area of IT and Business Technologies is by up-scaling your core knowledge in the key fundamentals of today’s technology. You’ll be more than just an entry-level operator, you’ll have an awareness of IT environments, appreciate the needs of users, and be able to provide the full gamut of technical support, advice and participate in team discussions about next-step solutions.
This qualification prepares students for the following international certifications: CompTIA A+, Cisco CCNA and ITIL Foundation.
