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IT and Business Technologies

NZ Diploma in IT Technical Support (Level 5)

Duration: one academic year
Campus: auckland cbd
Credits: 120 credits
  • Open entry with interview
  • Preference will be given to students with qualifications in Information Technology Level 3/4 and above, and/or NCEA level 2/3 OR overseas high school certificate
English Requirements
  • IELTS Academic score of 5.5 with no band less than 5.0 or other NZQA approved criteria
If you require assistance in gaining the correct English Language proficiency, please visit our sister school, Seafield School of English.
This programme requires students to have access to a laptop/desktop that can connect to the internet with a web browser and a required minimum screen size of 10 inches. For device specifications, please talk to your Course Advisor.

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About the Programme
Become a key asset for any business. Study our New Zealand Diploma in IT Technical Support and become an essential role in the information technology world.

This programme will provide you a broad understanding of the core concepts and practical skills in IT, with a technical support focus. Learn about various operating systems and how to programme robust websites while developing knowledge of IT operations and IT management. You will operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.

This qualification prepares students for the following international certifications: CompTIA A+, Cisco CCNA and ITIL Foundation.

Upon completion, this programme can land you roles as a computer technician, help desk technical support, network system administration, or application support analyst.

You can also pursue further IT based studies at NZSE College from Level 6 and above.

Apply now to become the support the IT world needs.

Apply now
This programme is available for Domestic and International (both onshore and offshore) students
auckland cbd/hybrid learning
Entry Requirements

What You Will Learn

Network Technologies
Technology in Society
Web Design and Database Application
Computer Network Principles
Operating Systems
Security Fundamentals
Hardware and App
IT Support and Service Management

Study FREE with Fees-Free

You may be eligible to study our NZ Certificate in IT (Level 5) for free under our Fees-Free promotion (for NZ Domestic students).

Next Steps

Enrol now for 2023

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Get in touch for more information
Get in touch with our quick contact form and one of our friendly team members will get in touch with you. You can also give us a call. Our office hours are Monday to Friday, 9am - 5pm.