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IT and Business Technologies

NZ Diploma in IT Technical Support (Level 5)

Duration: one academic year
Campus: auckland cbd
Credits: 120 credits
  • Open entry with interview
  • Preference will be given to students with qualifications in Information Technology Level 3/4 and above, and/or NCEA level 2/3 OR overseas high school certificate
English Requirements
  • IELTS Academic score of 5.5 with no band less than 5.0 or other NZQA approved criteria
If you require assistance in gaining the correct English Language proficiency, please visit our sister school, Seafield School of English.
This programme requires students to have access to a laptop/desktop that can connect to the internet with a web browser and a required minimum screen size of 10 inches. For device specifications, please talk to your Course Advisor.

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Tech Support jobs are high in demand! Get a career in Tech today with our IT Tech Support course.

Technical support is a crucial factor in the success of all businesses.
This programme will broaden your understanding of just how critical this area of IT and Business Technologies is by up-scaling your core knowledge in the key fundamentals of today’s technology. You’ll be more than just an entry-level operator, you’ll have an awareness of IT environments, appreciate the needs of users, and be able to provide the full gamut of technical support, advice and participate in team discussions about next-step solutions.

This qualification prepares students for the following international certifications: CompTIA A+, Cisco CCNA and ITIL Foundation.

This programme is available for Domestic and International (both onshore and offshore) students
auckland cbd
auckland cbd
Entry Requirements

What You Will Learn

Network Technologies
Technology in Society
Web Design and Database Application
Computer Network Principles
Operating Systems
Security Fundamentals
Hardware and App
IT Support and Service Management

Study FREE with Fees-Free

You may be eligible to study our NZ Certificate in IT (Level 5) for free under our Fees-Free promotion (for NZ Domestic students).

Next Steps

Enrol now for 2023

Diploma in IT Software Development (Level 6)

This Diploma is your key to a future developing the software for the next generation of hardware, apps, networks and more.
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Diploma in Applied Network and Cloud Technology (Level 7)

Explore all aspects of cloud-tech and cyber security in the context of today’s modern business-tech environments and work towards higher level international certifications that will easily and quickly leverage your career opportunities.
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Bachelor of Business Information Management Degree (Level 7)

This three year degree will will prepare you for high in demand roles that require integrated skills across the functions of IT solutions, marketing, business, and operations to provide a holistic organisational approach to problem solving and decision-making.
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Get in touch for more information
Get in touch with our quick contact form and one of our friendly team members will get in touch with you. You can also give us a call. Our office hours are Monday to Friday, 9am - 5pm.